Professional conduct
Compliance & professional standards
We handle regulated financial work across two jurisdictions. These are the standards and obligations we operate under.
Professional registration
Where a team member holds a professional credential, it is listed and independently verifiable on their individual profile. We publish credentials only once verified against the issuing body’s register.
Anti-money-laundering (AML)
We are subject to AML obligations and carry out client due diligence and identity verification as required by law before beginning work.
Engagement terms
Every client receives a written engagement letter setting out scope, fees, responsibilities and limitations before work begins.
Confidentiality
Client information is treated as confidential and shared only as needed to deliver services or where legally required.
Professional indemnity
We carry professional indemnity cover appropriate to the services we provide.
Complaints
We have a clear complaints procedure and, where applicable, clients may escalate to the relevant professional body.
Specific registration numbers and regulatory details are listed on each professional’s profile and provided in your engagement letter.
Questions about how we work?
We're happy to walk you through our engagement terms and professional standing before you commit to anything.